Cannot open some emails

Incident Report for Shipfix

Resolved

This incident has been resolved.

Posted Dec 06, 2022 - 16:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 06, 2022 - 15:34 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 06, 2022 - 15:30 UTC

Update

We are continuing to investigate this issue.

Posted Dec 06, 2022 - 15:25 UTC

Investigating

Emails can be searched but cannot be opened. We are currently investigating the issue.

Posted Dec 06, 2022 - 15:19 UTC

This incident affected: Email Inbound and Market Monitor.