Overall slowdowns on the platform

Incident Report for Shipfix

Resolved

This incident has been resolved.

Posted Sep 04, 2023 - 15:42 UTC

Update

We are continuing to monitor for any further issues.

Posted Sep 04, 2023 - 15:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 04, 2023 - 15:30 UTC

Identified

The issue has been identified, the technical team is working on the issue

Posted Sep 04, 2023 - 13:52 UTC

Investigating

Our search engine component is under heavy load, users may experience slowdowns. The technical team is investigating.

Posted Sep 04, 2023 - 13:23 UTC

This incident affected: Email Inbound, Market Monitor, and Vessel & Port Directory.